HOW TO ORDER
Once you have decided to order a hydraulic thumb from Tom’s Thumbs this is how your order will be processed.
1) We will provide worksheets for you to record measurements off of your machine and send back to us. You can send us a
picture of the side of the bucket/end of stick of your machine to help identify which worksheets need to be sent.
2) We will also request pictures of the machine
3) We will use the measurements and pictures provided by you to customize the thumb in length in width to ensure a proper
fit on your specific machine.
4) We will ask questions if we feel that any measurements are amiss. Between the pictures and measurements you provide and our years of experience building mail order thumbs, we have developed a good system for ensuring your hydraulic thumb will show up and fit as it should.
4) We will build the attachment and ship it to you.
Most orders will be processed inside of two weeks to process.
TERMS OF THE SALE
When the worksheets are returned to us and you are ready to proceed, we will take a fifty percent deposit to start work on your project.
Once we physically start work on your thumb this deposit becomes nonrefundable as these thumbs are truly built to order.
Once the thumb is complete and are ready to ship, we require the balance due to be paid in full before shipment.
All sales are final.
Toms Thumbs LLC
360-539-8898
M-F 8:00am – 5:00pm
Pacific Time
